Return & Exchange
To ensure customer satisfaction, we allow you to returns your purchase within 30days of receipt. You may return your order (or items) for any of the following reasons:
You received the wrong item in your package or the item has a manufacturing defect and the general requirements for returns are as follows:
- You have proof of purchase (order invoice number and receipt).
- The goods must be in new condition and returned in the original selling condition and unopened packaging along with all original accessories (including manuals, warranty cards, certificate of authenticity) and any free gifts, vouchers received with it.
- The product must not have been used or installed or had any data inputted.
If you wish to return an item please email Archidasia including the following information: -
- Order number
- Product code/Description
- Quantity of the items you wish to return
- Reason for return request
You will be responsible for paying for your own shipping costs for returning your item.